Got Questions? We’ve Got Answers!
What is VoIP?
Voice over Internet Protocol (VoIP) is a technology that enables voice transmissions to travel over the Internet, rather than over traditional phone lines. Speech is converted to packets of voice data which are sent.
Why Should I Choose VoIP Phone Service?
VoIP is much less expensive than traditional phone service, especially in cases of heavy long distance or international calling. It is also far more versatile than analog telephony with features such as voicemail-to-email, find-me/follow-me and simultaneous ring that can be managed from an online interface. Cloud-hosted VoIP telephone solutions were made to partner with business. Not only is VoIP a great way to reduce your bill, it can also provide your company with a range of features that can enhance your customer’s experience and boost productivity. VoIP also makes a great fit for growing businesses, as adding new lines, features and extensions is as easy as clicking a button.
Do You Have Call Groups?
Yes. We have a Call Groups feature that rings multiple extensions simultaneously. Call groups allow you to create virtual departments within your organization.
Can I Forward Calls to My Mobile Device?
Yes, our service will allow you to forward calls to your mobile device or any other phone number. This is a simple yet powerful tool that every employee can control from their portal.
Can I have a professionally recorded business phone greeting?
Yes, you can record any greeting and upload it to your account as a .wav or MP3 file at any time or contact us and we can record your greeting for you with one of our many talented Voice Artists. Contact us Today to get a quote. Make a professional first impression with our virtual receptionist.
Is My Current Phone Compatible with Your Service?
If you are looking to Bring Your Own Device (BYOD) the phone must be a SIP (Session Initiated Protocol) capable phone. Not sure if your phone is SIP-enabled? Contact Us and we’ll assist you in finding out.
Do I Have to Sign Up for an Annual Contract?
Our customers are usually surprised to find out that we requires no annual contracts for our cloud-based business VoIP system. We think it makes great business sense, particularly for our customers who are making the switch from a traditional copper-wire phone service where lengthy and expensive contracts are the order of the day. If you’d like to speak to one of our representatives for a no-hassle discussion on how moving to PBX Planet can work for your business, simply call us at 1(647) 694-0582
Do You Offer Equipment Leasing?
I’m sorry no we do not offer an equipment leasing program at this time. We decided that investing money into leased equipment would hinder our ability to offer the lowest possible pricing to our customers. You can however purchase equipment from anywhere online or check out our devices page to purchase directly through PBX Planet.
Can I Keep My Current Phone Number?
Yes. PBX Planet offers a wide range of phone numbers for purchase as well as the ability to port your existing number from your current provider to PBX Planet. Please be advised that number porting can take 7-14 business days. Please contact us so we can make sure your move to PBX Planet is smooth and flawless.